![]() ![]() What is the advice from airlines?Īirlines are advising passengers to check their apps for flight information and updates. If they contact you to say your flight will be diverted to another airport, you have the right to accept the change or request a refund - details should be given in their communication to you.īear in mind that there is likely to be a delay in receiving your refund as airlines will have many to process. This can be done via their website, app, email, phone or social media channels such as official Facebook and Twitter accounts. If you are due to fly into or out of Catania airport, the first step is to contact your airline or booking agent to find out if your flight is running. Locals have started a petition calling for the head of the airport's management company, SAC, to step down.Ĭatania airport cancellations: What should passengers do? Sicily's president Renato Schifani has said that the airport's management company has "done a good job in the Catania emergency." At 2pm on an afternoon in late July, with these days' temperatures, I let you imagine. ![]() We have experienced moments of panic with hundreds of people crammed both inside and outside the spaces set up for emergencies. ![]() When flights are delayed, it is very difficult to get information on when they will leave.Ī doctor who had to fly out on urgent business recounted his experience to newspaper La Sicilia: "I found chaos at the airport. It is not immediately clear if this situation has improved since the temporary terminal has opened. Instructions on flights and gates are given via a worker through a megaphone. It is hard to get hold of drinking water. At its worst, passengers were being made to queue outside in the heat to get into the airport. ![]()
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